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ISEG  >  Gestão  >  GRAÇA MARIA DE OLIVEIRA MIRANDA SILVA

Communications

    Presentations at Conferences

    - Reis, M., & Silva, G.M. "The influence of selected factors on service recovery: a set-theoretic approach". 8th Annual Conference of the European Decision Sciences Institute (EDSI 2017), May 29 - June 1, 2017, Granada, Spain

    - Silva, G.M., & Soares, A. "Causal recipes for product innovation: quality management practices as ingredients". 8th Annual Conference of the European Decision Sciences Institute (EDSI 2017),  May 29 - June 1, 2017, Granada, Spain

    - Pinheiro, Silva, G.M., J.M, Preto, M.T., & Lages, L.F. "Market Orientations, Innovation Competence, and Absorptive Capacity as Antecedents of Manufacturing Flexibility: SEM and fsQCA findings". 8th Annual Conference of the European Decision Sciences Institute (EDSI 2017),  May 29 - June 1, 2017, Granada, Spain

    - Pinheiro, J.M, Preto, M.T., Lages, L.F., & Silva, G.M. . "Innovation reliability and variability strategies: leveraging absorptive capacity to excel in business performance". 2017 AMA Global SIG Conference, April 6-8, 2017, Havana, Cuba.

    - Silva, G.M & Gomes, P. . "Green Supply Chains and Sustainable Performance: The Mediating Role of Product and Process Innovation", 4th International EurOMA Sustainable Operations and Supply Chains Forum (SOSCF), Milan, 27-28 February, 2017 .

    - Pinheiro, J.M, Preto, M.T., Lages, L.F., & Silva, G.M. "Innovation reliability and variability strategies in the relation between absorptive capacity and manufacturing flexibility. DRUID Academy Conference 2017. University of Southern Denmark, Odense, Denmark 18-20, January 2017.

    - Pinheiro, J.M, Preto, M.T., Lages, L.F., & Silva, G.M. "Exploitative and explorative strategies in the relation of absorptive capacity with manufacturing flexibility". 42nd Conference of the European International Business Academy (EIBA), Vienna, December 2-4, 2016.

    - Cheng, V. & Silva, G.M. "A superficial friendship theory perspective on international market entry mode instability and stability". 2016 Global Marketing Conference, Hong Kong, July 21-24, 2016.

    - Cai, H, and Silva, G.M.  "Determinants of brain drain in chinese family business: a fuzzy-set qualitative comparative analysis". 2016 Global Marketing Conference, Hong Kong, July 21-24, 2016.

    - Gonçalves, H.M, Silva, G.M. & Martins, T.G.. "What motivates eWOM in hotel industry? Causal explanations from fsQCA". 2016 Global Marketing Conference, Hong Kong, July 21-24, 2016.

    -  Silva, G.M.   The effects of quality management practices on product innovation:

    a set-theoretic approach. 2nd International Conference on Quality Engineering and Management, Guimarães, July 13-15, 2016

    - Oliveira, M.A.M & Silva, G.M.   Manufacturing practices for high quality performance in the Portuguese food industry: A fuzzy-set approach. 2nd International Conference on Quality Engineering and Management, Guimarães, July 13-15, 2016.

    - Oliveira, M.A.M & Silva, G.M.  "Lean Practices and high operational performance: an asymmetric perspective". 23rd EurOMA Conference Trondheim, Norway, June 17-22, 2016.

    - Fonseca, M., & Silva, G.M.  "Environmental and social sustainability practices in the ICT sector: Antecedents and sustainable performance". 23rd EurOMA Conference Trondheim, Norway, June 17-22, 2016.

    - Jahanmir, S. F., Silva, G.M., Küper, J., & Lages, L.F. "Avoiding Late Adoption: The Case of a Mobile Application". 23th Innovation and Product Development Management Conference, Glasgow, U.K. June 12-14, 2016.

    - Pinheiro, J., Preto, M., Lages, L.F., & Silva, G.M. "Alignment and adaptability in manufacturing firms: absorptive capacity and ambidexterity of market and innovation orientations impacts on business performance", EMAC 2016, Oslo, May 24-27, 2016. Poster.

    - Silva, G.M. & Gomes, P. "The Role of Ambidexterity in Sustainable Production: A Configurational Analysis of Quality Practices", POMS 27th Annual Conference Orlando, USA, May 6-9, 2016.

    - Silva, G.M. & Gonçalves, H.M. "Causal recipes for customer loyalty to travel agencies: differences between online and offline customers", GIKA 2016, Valencia, Spain, March 21-23, 2016.

    - Silva, G.M. (Oradora Convidada). "Nova Norma ISO 9001:2015 - Uma Análise nas Perspetivas de Inovação e Gestão pela Qualidade Total", Jornadas de Engenharia e Gestão Industrial 2016/2017, Universidade Lusófona de Humanidades e Tecnologias, 21 de Abril de 2016.

    - Chuvica, Lívio & Silva, G.M. "Perceção dos alunos sobre a qualidade dos serviços no ensino superior: Aplicação dos modelos SERVPERF e HEdPERF na FEUJES", 5ª FORGES, Coimbra, Portugal, novembro 18-20, 2015.

    - Gonçalves, H.M., Lourenço, T.F., & Silva, G.M. "Green buying behavior and the theory of consumption values: A fuzzy-set approach", GIKA 2015, Valencia, Spain, July.
    - Silva, G. M. & Gomes, P. "Green Supply Chains and Sustainable Performance: The Mediating Role of Product and Process Innovation", POMS 26th Annual Conference Washington DC, USA, May 8-11, 2015.

    - Firmo, C., Silva, G.M. & Gomes, P. "Sustainability practices and sustainability orientation as determinants of sustainable performance", 1st EurOMA Sustainable Operations and Supply Chains Forum, Groningen, 24 -25 March, 2014 .

    - Silva, G. M. & Gomes, P. "Organizational Complements to Innovation: A Contingency Perspective on the Value of External Relationships", POMS 24 th Annual Conference, Denver, Colorado, May 3-6, 2013.

    - Silva, G. M. & Gomes, P. "The Impact of Quality Exploration and Exploitation on Sustainable Production Systems", INFORMS Annual Meeting, Phoenix, AZ, October 14 - 17, 2012.

    - Silva, G. M. (Invited Speaker) "Managing Network Relationships in Innovation Systems: The Moderating Role of environmental uncertainty" (Invited Speaker), ICRM 1st International Conference on Ramp-up Management, WZL, RWTH Aachen University, Germany, November 17-18, 2011.

    - Silva, G. M. & Gomes, P. "Leveraging network relationship capabilities to foster innovation: The moderating role of internal coordination", POMS 21st Annual Conference, Canada, Vancouver, May 7-10, 2010

    - Silva, G. M, Lages, L.F.& Styles, C. "Relationship Capabilities, Quality, and Innovation as Determinants of Export Performance", International Conference on Integration of Design, Engineering and Management for innovation IDEMI09, Porto, September 14-15, 2009.

    - Silva, G. M, & Gomes, P. "Total Quality Management as a Competitive Advantage: An Empirical Analysis of Quality and Innovation Outcomes", POMS 20th Annual Conference, USA, Orlando, May 1-4, 2009.

    - Lages, L. F., Silva, G. M., Styles, C. & Pereira, Z. L.. "The NEP Model: An Empirical Test of Network Export Performance", International Conference on Marketing and Entrepreneurship, Antalya, Turkey, April 6-9, 2009.