{"id":493,"date":"2023-06-23T18:00:17","date_gmt":"2023-06-23T18:00:17","guid":{"rendered":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/?page_id=493"},"modified":"2023-06-23T19:01:07","modified_gmt":"2023-06-23T19:01:07","slug":"password-fenix-institutional-email-and-website","status":"publish","type":"page","link":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/frequently-asked-questions\/password-fenix-institutional-email-and-website\/","title":{"rendered":"Fenix Password, Corporate Email and Website"},"content":{"rendered":"<div class=\"block-faqs\">\n    \n        <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n            <h5 id=\"at-495\" class=\"c-accordion__title js-accordion-controller\" role=\"button\" tabindex=\"0\" aria-controls=\"ac-495\" aria-expanded=\"false\">Fenix Portal<\/h5>\n            <div id=\"ac-495\" class=\"c-accordion__content\" style=\"display: none;\" hidden=\"hidden\">\n                \n<p>Our students have an Academic Management portal - \"FENIX\" where they can consult the curriculum plan at any time of day and from anywhere, register and consult the curricular units in which they are enrolled, grade transcripts, summaries, exam schedule, tuition fee payment status, school timetable, special statutes, issue statements, etc.<\/p>\n\n\n\n<p>You should also check institutional communication regularly in the \"MyFenix\" &gt; \"Communication\" &gt; \"Inbox\" tab - this is where announcements are posted with information for the ISEG community.<\/p>\n            <\/div>\n        <\/div>\n\n    \n        <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n            <h5 id=\"at-496\" class=\"c-accordion__title js-accordion-controller\" role=\"button\" tabindex=\"0\" aria-controls=\"ac-496\" aria-expanded=\"false\">Institutional Email<\/h5>\n            <div id=\"ac-496\" class=\"c-accordion__content\" style=\"display: none;\" hidden=\"hidden\">\n                \n<p>When you register, an institutional email account is automatically created.<\/p>\n\n\n\n<p>To access this account, click on&nbsp;&nbsp;<a href=\"http:\/\/elink.azuresend.com\/l\/3eb896f081ca407e8c52a120264bae12\/17CABAC2\/082016\">webmail<\/a> (in the top right corner of the ISEG homepage) or access the link:&nbsp;&nbsp;<a href=\"http:\/\/elink.azuresend.com\/l\/3eb896f081ca407e8c52a120264bae12\/ABF75D44\/082016\">https:\/\/outlook.office365.com<\/a> <\/p>\n\n\n\n<p>The email address starts with the student number, for example l12345@aln.iseg.ulisboa.pt (the first letter is a lowercase L).<\/p>\n\n\n\n<p>The password is the same as for the Fenix Portal.<\/p>\n\n\n\n<p>(This data is in the PDF that was available at the time you registered).<\/p>\n            <\/div>\n        <\/div>\n\n    \n        <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n            <h5 id=\"at-497\" class=\"c-accordion__title js-accordion-controller\" role=\"button\" tabindex=\"0\" aria-controls=\"ac-497\" aria-expanded=\"false\">Important Notes<\/h5>\n            <div id=\"ac-497\" class=\"c-accordion__content\" style=\"display: none;\" hidden=\"hidden\">\n                \n<ul>\n<li>If you have problems with the password in your email, you can recover it in the Fenix portal: tab \"MyFenix\" &gt; \"ISEG Services\" &gt; \"Activate Password Recovery\".<\/li>\n\n\n\n<li>\u2192 If you don't know your institutional email address, you can check it on the Fenix portal under: \"Personal\" tab &gt; \"Personal Area\" &gt; \"Personal Data\".<\/li>\n\n\n\n<li>\u2192 If you don't have the password to access Fenix, the\u00a0<a href=\"http:\/\/elink.azuresend.com\/l\/3eb896f081ca407e8c52a120264bae12\/6ACAE02F\/082016\">Helpdesk<\/a>\u00a0may generate a new one. (helpdesk@iseg.ulisboa.pt)<\/li>\n\n\n\n<li>In the event of any problems, you should report them to\u00a0<a href=\"http:\/\/elink.azuresend.com\/l\/3eb896f081ca407e8c52a120264bae12\/6ACAE02F\/082016\">Helpdesk<\/a>\u00a0(top right corner of the ISEG homepage)<\/li>\n\n\n\n<li>\u2192 The Applicant User should no longer be used as this login does not have access to all the information on the Portal.<\/li>\n<\/ul>\n            <\/div>\n        <\/div>\n\n    \n        <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n            <h5 id=\"at-498\" class=\"c-accordion__title js-accordion-controller\" role=\"button\" tabindex=\"0\" aria-controls=\"ac-498\" aria-expanded=\"false\">Email personalization<\/h5>\n            <div id=\"ac-498\" class=\"c-accordion__content\" style=\"display: none;\" hidden=\"hidden\">\n                \n<p>The institutional email address (where all ISEG communication is sent) starts with the student number, for example: l12345@aln.iseg.ulisboa.pt (the first digit is lowercase L)<\/p>\n\n\n\n<p>This field can be customized only once by the student, in Fenix, in \"MyFenix\"; \"Personal Info\" &gt; \"Personalized Email\" - allowing the \"l12345\" to be changed to any name the student wishes.<\/p>\n\n\n\n<p>After this customization, you must log in to office 365 with the new address. If you have problems with your password, you can change it in the Fenix portal: tab \"MyFenix\"&gt; \"Personal Info&gt; \"Change Password\".<\/p>\n            <\/div>\n        <\/div>\n\n    \n        <div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item is-read\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\">\n            <h5 id=\"at-499\" class=\"c-accordion__title js-accordion-controller\" role=\"button\" tabindex=\"0\" aria-controls=\"ac-499\" aria-expanded=\"false\">Academic Services website<\/h5>\n            <div id=\"ac-499\" class=\"c-accordion__content\" style=\"display: none;\" hidden=\"hidden\">\n                \n<p>On this website you will find all the information on timetables, calendars, tuition fees, issuing certificates and diplomas, and other academic and administrative matters.<\/p>\n\n\n\n<p>With this in mind, and with the aim of making the communication process with the entire academic community more effective,&nbsp;<strong>email and the Fenix Portal are the priority means of internal communication<\/strong>&nbsp;Therefore, it is the student's responsibility to always have his\/her e-mail address, photo, ID card expiration date and&nbsp;<strong>personal data duly filled in and updated in your personal information on the \"FENIX\" Portal<\/strong>\", either to comply with the directives of the Directorate General for Higher Education, or because of the transparency that ISEG has always been known for, as well as to avoid any possibility of fraud.<\/p>\n            <\/div>\n        <\/div>\n\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":43,"featured_media":0,"parent":48,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"martaflourenco","author_link":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/author\/martaflourenco\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/pages\/493"}],"collection":[{"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/comments?post=493"}],"version-history":[{"count":1,"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/pages\/493\/revisions"}],"predecessor-version":[{"id":494,"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/pages\/493\/revisions\/494"}],"up":[{"embeddable":true,"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/pages\/48"}],"wp:attachment":[{"href":"https:\/\/www.iseg.ulisboa.pt\/secretaria\/en\/wp-json\/wp\/v2\/media?parent=493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}