Education

09/07-11/09    ISCTE-IUL, Lisbon, Portugal Master in Decision Support Systems (2 years) - previous to Bologna

Overall - 15 out of 20

Thesis Jury Evaluation - 17 out of 20

Published 09/12 book based on this Master Degree Thesis - Decision Support Systems as a Critical Success Factor for IT-Governance - an application in the Financial Sector - ISBN - 978-3-8484-4072-6

Technologies used in Master Degree Thesis: Microsoft SQL Server Integration

09/98-05/03  ISCTE-IUL, Lisbon, Portugal Computer Science and Management Graduate (5 years)

13.5 out of 20

T echnical skills

T eam Management and Project Management in IT and Business Projects - responsible for Projects and Team management both IT and Business with diverse dimensions and industries (mainly Banking and Education).

B I (developer and architect) - Microsoft SQL Server Analysis Services; Microsoft Power BI; QlikTech

QlikView;

Business Process Management (practitioner and university professor) - BPMN 2.0; IBM BPM

Frameworks, Maturity Models and BoK - (Practitioner, Auditor and Professor) - Certified ITIL v3 fundamentals (Practitioner and Professor); CMMI (Auditor); PMBoK (Practitioner); Balanced Scorecards (Professor and Practitioner) 

Development - Microsoft Technologies (.NET Framework) - ASP.NET, VB.NET and C#, JavaScript 

Database (Practioner) - Microsoft SQL Server 2008/2012 Integration, Database, Analysis and Reporting

Services

M odelling (Practitioner and Professor) - BPMN 2.0; Rational UML;

M onitoring Tools (Practitioner) - Compuware Vantage

Corporate  Organizational Change  Agent  (internal  practitioner and  Change Agent)  - studies  in

Coaching, Conflict and Negotiation, Organizational Change Management

I nternships and Work Experience 

04/14-Today   Millennium bcp, Lisbon, Portugal

T i tle: Business Process Management Competence Centre Coordinator

02/14-Today   ISEG/IDEFE University and Post-Graduation Studies University, Lisbon, Portugal

T i tle: Invited Assistant Professor in IT

Duties: Classes of Management Information Systems and several participations in Post-Graduation classes to teach IS concepts in ITIL, BPM and Management Information Systems.

03/13-04/14  Millennium bcp, Lisbon, Portugal

T i tle: Application Manager for IT Management Solutions (Project and  Portfolio Management Workflow - SDLC)

10/04-04/14   ISCTE-IUL, Lisbon, Portugal

T i tle: Assistant Professor - Department of Science and Information

T echnology - ISCTE - Lisbon University

Duties: Classes of Management Information Systems, Distributed Systems and several participations in Post-Graduation classes to teach IT Frameworks and Development concepts. Courses of: Management of Industrial Engineering; IT and Corporate Management; Corporate Management. Project Manager and Coordinator of University Final Projects (Siemens, IBM, CGD - Portuguese National Bank). Co- coordinator of Master Degree Thesis (Balanced Scorecard with Qliktech Qlikview). Achievements: 2012 Satisfaction evaluation made by students scored 9.1 out of 10.

Participation in accreditation of the university in the AACSB (Association to Advance Collegiate Schools of Business).

All coordinated projects achieved Good and Very Good evaluations by Evaluation Committees Microsoft Portugal - Best Virtual University Award (ISCTE Virtual)

03/10-01/13  Millennium bcp, Lisbon, Portugal/Netherlands/France/Brasil/USA Title: Project Manager and Responsible for Project and Portfolio Management (PPM) Suite Selection and Deployment

06/11-07/11  Millennium bcp, Lisbon, Portugal/India

T i tle: SEI CMMI ML Certification Project - Appraisal Team Member (Auditor) Duties: Appraisal Team Member for SEI CMMI ML2 for the Development. Appraisal 16786. Method used SCAMPI v1.2 A and Model CMMI-DEV v1.2. Auditor - KPMG India

10/09-09/10  Millennium bcp, Lisbon, Portugal

T i tle: Project Manager and Trainee Support - IT Balanced Scorecard

Duties: Project Manager, Organizational analyst, Technical Consultant and Trainee

Management. Master Degree Thesis co-supervisor

10/10-07/11  Millennium bcp, Lisbon, Portugal

T i tle: Project Manager - Modelling Risk of IT Application Changes using

Data-Mining Models

Duties: Project Manager and technical Consultant