Communication and Negotiation (2 º Sem 2010/2011)

ECO , FIN , GES , MAEG

Program

Introduction to Communication and negotiation
- Communication model;
- Theories of communication;
- Social networks and communication.

Interpersonal Communication
- Communication styles;
- The role of perception on the communication process.

Group communication
- Organizational communication.

Negotiation
- Structure of conflict and negotiation;
- Strategies of negotiation;
- The process of negotiation.