Developing Management Skills (1 º Sem 2014/2015)

INTRODUCTION: Critical Role of Management Skills

PART I: Personal Skills
- Developing Self-Awareness;
- Managing Personal Stress;
- Solving Problems Analytically and Creatively.

PART II: Interpersonal Skills
- Building Relationships by Communicating Supportively;
- Gaining Power and Influence;
- Motivating Others;
- Managing Conflict.

PART III: Group Skills
- Empowering and Delegating;
- Building Effective Teams and Teamwork;
- Leading Positive Change.

PART IV: Specific Communication Skills
Making Oral and Written Presentations;
Conducting Interviews;
Leading Meetings.