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DO FEEDBACK À AÇÃO: UM ESTUDO EXPLORATÓRIO SOBRE A CONEXÃO ENTRE AS PRÁTICAS DE AVALIAÇÃO E DE DESENVOLVIMENTO DE COMPETÊNCIAS

Aluno: Ana BÁrbara Leme De Lima Dias


Resumo
This study examined the role of Performance Appraisal (PA) in the Competency Development (CD) within organizations that utilize competency-based management models. Employing an exploratory-descriptive research design with a qualitative approach, 28 semi-structured interviews were conducted with Human Ressources (HR) professionals from companies in Brazil and Portugal. Content analysis was applied to analyze the interviews in this study. It indicated that PA acts as a crucial diagnostic tool for CD, particularly at the organizational level. Additionally, the research also identified weaknesses in the implementation of Individual Development Plans (IDPs) and the integration of PA and CD systems through feedback and ongoing follow-up. The findings highlight the need to clarify the objectives of PA and enhance the connection between PA and CD.


Trabalho final de Mestrado