A Roadmap for Introducing Data Governance at a company

The thesis presents a roadmap for implementing a data governance framework at Raúl Coka Barriga's insurance brokerage. It emphasizes the growing importance of data in the insurance industry for strategic decision-making, customer experience enhancement, and regulatory compliance. Given the brokerage’s lack of a structured data governance plan, the study proposes a detailed framework addressing policy formulation, implementation strategies, and the role of data quality. The research combines theoretical foundations with practical guidelines, outlining a phased plan to help the organization integrate data governance smoothly and effectively mitigate risks.