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ISEG Community   Services   Ombudsman

Ombudsman

Welcome to the Ombudsman's Office
 

It is with great pleasure that I introduce myself to you as student Ombudsman. My name is Vitor Manuel Palmela Ramos and you can always count on me to listen, to be there for you, and for us to find solutions together.

ISEG is continually seeking means of improving excellence in education and service provision, and the Ombudsman is a key figure in that process. The post was first created in 2009, in accordance with the Judicial Regime for Higher Education Institutions.

The role of Ombudsman is that of independent intermediary between students and administration. Students may approach the Ombudsman to facilitate communication on all matters regarding university life, whether they wish to discuss their academic training, to make suggestions or to discuss ideas. Together we will seek solutions.